Trust
We aim to give customers, partners and service providers a clear view of who owns our products and how operational responsibilities are approached.
Our approach
Domantha's approach is proportionate to each product and evolves with the portfolio. We do not present unverified certifications, approvals or assurances.
Domantha Ltd is the corporate owner and operator behind its product portfolio. Individual product brands can present distinct customer experiences while remaining within a clear line of ownership and decision-making.
Privacy considerations are included in product design and operational decisions. Each product will explain what personal information it uses, why it is needed and how people can exercise their rights through an appropriate product-specific privacy notice.
Product development is approached with proportionate technical safeguards, controlled access, dependency review and attention to the secure handling of data. Security needs are reviewed in the context of each product and its risks.
Specialist infrastructure and service providers may support product delivery. Providers are selected according to the role they perform, the information involved and the contractual and operational safeguards required.
Continuity needs are considered in proportion to each product, including recoverability, provider dependencies, operational access and a clear response path when service is interrupted.
Each public product is expected to have terms, privacy information and customer guidance suited to how that product works. Corporate website policies do not replace the policies of an individual product.
Due diligence
Use the dedicated enquiry route so your request can be identified and handled appropriately.